Job Listing: IT Support Specialist
Department: Information Technologies
Position: IT Support Specialist
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Job Duties
The IT Support Specialist is a full-time position with medical/dental/vision benefits offered. This is a newly created position. The position is within the administration of Perry County Commissioners and reports to the Commissioners, and/or IT Leadership. This position will require continuous learning, and a willingness to consistently optimize and build upon existing workflows, with strong focus on operational security. This is a full time position with the usual hours of Monday-Friday 8:00 am – 4:00 pm, with additional hours infrequently throughout the year.
- Responsible for the maintenance, configuration, and reliable operation of computer systems, network servers, Microsoft 365, and Hyper-V virtualization.
- Install and upgrade computer components and software, manage virtual servers, and integrate automation processes.
- Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing impact of issues
- Provide documentation and technical specifications for planning and implementing new or upgrades of IT infrastructure
- Perform regular backup operations and implement appropriate processes for data protection, disaster recovery, and failover procedures
- Lead support efforts, making sure all desktop applications, workstations, and related equipment problems are resolved in a timely manner with limited disruptions
- Responsible for maintaining network standards as required by Federal/State/Local mandates and directives.
- Responsible for Cyber Security, and persistent improvement.
- Phone System Maintenance
- Setting up equipment for Training & Meetings
- Keeping Accurate records of IT Equipment
- Attend conferences, meetings, and trainings as required and appropriate
- Excellent communication skills to include public speaking
- Operation of computer and various computer programs
- Operation of office equipment
- Travel in and out of county and operate county vehicle
- Provide TPOC support to other departments per MOU agreements
- Election programming assistance, and equipment testing
- Other duties as assigned
Minimum Qualifications
- Associate or Bachelor’s degree in Computer Science, Information Technology, System Administration, or a closely related field, OR equivalent experience required
- System administration and IT certifications in Microsoft, or other network related fields are a plus
- Working knowledge of virtualization, Hyper-V, or equivalent
- Strong knowledge of systems and networking software, hardware, and networking protocols
- Experience with scripting and automation tools
- Cybersecurity experience preferred
- ORC knowledge
- Knowledge of Sunshine Laws
- Extensive experience in Microsoft Word, Excel, PowerPoint and other relevant programs
- Candidate must exhibit how they meet the minimum qualifications
- Must be a self-starter and self-motivated
- Detail-oriented
All Staff Must:
- Possess and maintain a valid driver’s license
- Computer skills test required
- Pass BCI/FBI background check
- Must be able to pass a drug & alcohol test
- Comply with all safety and operational rules for motor vehicles
- Complete assignments in a timely manner, adhering to scheduling
- Keep a neat and clean appearance, dressing in appropriate attire
- Must present self in a professional manner
Unusual Working Conditions/Hazards
The position may require travel to include overnight stay. Will require lifting and carrying up to 50 pounds. May be exposed to or work in various weather conditions.
Compensation & Benefits
This position is Full-Time, Unclassified, and Exempt.
Compensation is commensurate with qualifications and experience.
Additional Details
If interested, please email cover letter, resume and 3 professional references to perryco@perrycountyohio.gov.
OR
Mail to the Perry County Commissioner’s Office at 212 S Main St. New Lexington, OH 43764.